FAQS

Questions, questions, questions. Answers, answers, answers.

We know you’ve got questions. If you don’t find what you’re looking for below, give us a call and we’ll provide an answer.

  • Your Horizon Bank routing number is: 111907940.

  • Yes! Search for “Horizon Bank SSB” in the app store and look for our logo. View accounts, pay bills, transfer money, and more. Download the iPhone app and Android app here.

  • Change your password as often as you like. However, we strongly suggest that you change your password immediately if you suspect it has been compromised. To change your password once logged in to online banking, click on Security Settings, under the Preferences menu.

  • It is necessary to keep your personal and account information private. However, even in a secure message, never share your password.

  • For security reasons, we ask for authentication. We will send you a secure access code to the target that you select. You may then select to register the device for one time or later use.

  • Horizon is pleased to offer an online bill pay service. In online banking, click on Transactions > Bill Payment.

  • In general, if a website address begins with https, instead of http, you are using a secure connection. Another indicator is a padlock icon in your browser status bar or address bar. Double-click on this item to get more detailed security information.

  • There are three main practices you should follow to keep your information secure. Log out securely by clicking Sign Off in the upper corner of the screen. Download Trusteer Rapport, online protection software offered at no cost to you. If possible, limit your online banking activities to one designated computer or device.

  • Watch our online banking demo video.